Couple's FAQ

Couple's Frequently Asked Questions

What is the Hilton Honeymoon Registry?

The Hilton Honeymoon Registry is similar to store gift registries, whereby you register for items you wish to receive as wedding gifts. This registry allows you to register components of your honeymoon or destination wedding at Hilton Hotels Worldwide online. Your wedding guests will give you portions of your vacation as a wedding gift! Instead of receiving a stand up blender, wedding guests can gift you part of the stay in your honeymoon suite, a couple's massage or a romantic dinner.
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How does the Hilton Honeymoon Registry work?

  1. Take five minutes to sign up and Register your honeymoon plans with this registry service, for free. You will select items and activities you'd like to experience on your honeymoon. Start Here
  2. Reveal your registry to friends and family, who will select gifts to purchase for you in celebration.
  3. Receive your gifts. Details here
  4. Enjoy your gifts and Remember your honeymoon forever!

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Why should we use the Hilton Honeymoon Registry?


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When will we receive gift funds from the Hilton Honeymoon Registry?

Receiving all the wonderful gifts your friends and family purchase for your Hilton Honeymoon is simple. There are two types of gift payments:

"Trip Contribution" funds will be transferred directly to you by check or bank transfer according to your preference and will be processed within 24 hours of your request. May not apply to all properties; please see items available for your chosen property.

"Resort Credit" items will be transferred to your room account on property and can be used for any items that may be billed to your room while at the resort. Your booking confirmation number is required before any transfers are made and items are not pre-arranged/scheduled. All resort credits must be used on property during your stay, are non-refundable and non-transferable. Gifts that are processed as "Resort Credit" can be purchased up to 3 days prior to your honeymoon date. Within 3 days of your arrival date purchased gifts will be handled as payment sent directly to you.
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How much does it cost to use the Hilton Honeymoon Registry and Wedding Website?

To provide a full service and secure registry program, we charge a small service & handling fee to maintain a professional registry service for you, your friends and family. This service & handling fee provides a registry operating at maximum security for your friends and family, giving them an ad free registry experience, having your gifts transferred to your hotel, the wedding website and photo album where your friends and family can print photos for free, all with the highest levels of encryption and insurance. This small fee also allows our customer service team to be here to answer calls toll free, review how the program works and process credit card transactions of your guests who feel more comfortable dealing with real people.

You may choose whether you'd like the service & handling fee to be added or deducted from each gift amount. Adding it to the transaction means that the purchaser will be charged a 7% service & handling fee at check-out. Deducting the service & handling fee will have the gift amount transfer at 7% less than the listed amount to you. Guests from around the world can make a contribution towards your honeymoon with ease which means no shipping or carrying gifts with them to your wedding destination. Please feel free to call us with any questions.
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What does the service & handling fee cover?

The service charge covers your account management, unlimited fund transfers, transfers of your gift money to your Hilton Hotel, your wedding web site, order processing, gift announcements, email wizard, merchant account fees that we are charged and toll free live customer service to assist your guests. We ensure that your guest's transactions are processed at the highest rate of secure SSL encryption, and protected by a $3M insurance policy against identity theft and fraud.

This is not simply a fee for processing monies; it's a fee so that we can continue to provide outstanding services for you. To run this registry company, we have a dedicated team of people providing a high quality and professional service (especially if not all your friends and family at tech savvy or if they'd feel more comfortable speaking to someone directly).

Store registries carry costs such as shipping, taxes and gift-wrap charges to cover the services. The service fee this registry charges is often less than these charges imposed on your guests. The honeymoon registry saves your guests time and gas with the comfort and convenience of purchasing their gift from their home or office. And, there is no hassle or embarrassment of returning or exchanging unwanted gifts for you!
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How do we notify our guests about our Hilton Honeymoon Registry?

There are several ways for you to share the news about your registry:You can find out more about how to use these features here: How Does It Work
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What is a Wedding Website?

Today's wedding couples create a wedding website to share stories of how they met, their engagement, details for the wedding day, travel arrangements, etc. Guests enjoy learning more about you and this lets them feel like they are a part of your special day. You can post photos that your guests can print for free, use the wedding blog and our RSVP tool giving your wedding guests an easy way to RSVP to your event.

Learn more about your free wedding website tool here: Wedding Website
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What if some of our wedding guests are not computer friendly?

Our customer service representatives are always happy to help and will take orders for your wedding registry over the phone. It is part of the outstanding customer service that we offer; call us toll free at 877-699-5884.
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How will we know how much to ask for?

As you select items for your honeymoon registry, in the "Notes to Couple" we give you a suggested gift amount for each tour or activity. These prices vary and can be listed per person, per couple or per item. All prices vary by location, availability and are subject to change without notice. Be sure to make note of these highlighted "Notes to Couple" as you choose your gifts.

We recommend using varied denominations to accommodate all your guest's budgets. You can break down the amounts into smaller amounts and ask for more of each item. For example, if an item is going to cost you $200.00, you may ask for 2 gifts of $100.00, 4 gifts of $50.00, or 8 gifts of $25.00.
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How are we notified of a purchase from our Hilton Honeymoon Registry?

You will receive an email notice to view your "Gift Announcement" that is filled out by the gift giver. You can also view your gift details at anytime on your Dashboard, used to manage your registry. Guests can also post their gift announcement on your honeymoon registry under the "Well Wishes."
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When will my Honeymoon Wishes registry be active? When will my honeymoon registry close?

Guests can view and begin purchasing gifts immediately after creating your Honeymoon Wishes registry. Your honeymoon gift registry will remain active until you would like to delete it.
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Can we use this honeymoon gift registry if we are not from the US?

Yes, absolutely! However all amounts will remain listed and transacted to your Hilton Hotel in US dollars. For any "Trip Contributions" International couples will have funds transferred via PayPal and fees may be incurred according to PayPal's terms and conditions.
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Can we set this up for a wedding couple as a surprise?

Yes, you can set this up for someone else as a surprise. However, it is very important to notify our office of all the details. Please email specific details of your situation along with your contact information to support@eregistrygifts.com.
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Who manages this honeymoon registry site?

Honeymoon Wishes provides all support and software for the Hilton Honeymoon Registry and has served over 160,000 wedding couples since 2003. We are also very proud to be the honeymoon registry chosen by world-renowned travel and leisure companies to provide their gift registry software. Honeymoon Wishes has been selected as the honeymoon registry for over 58,000 travel agents and affiliates all over the world.
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How do I make changes to my Hilton Honeymoon Registry?

To see how to make changes or how to manage your registry click here: How Does It Work
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